This Privacy Policy (hereinafter referred to as the “Policy”) governs the manner in which https://narmadariverstone.in (hereinafter referred to as the “Company”, “we”, “us,” or “our”) collects and further processes personal information (hereinafter referred to as “Personal Data”) you may provide on the website (hereinafter referred to as “Website”) and any of its related products and services (collectively known as the “Services”).
The Policy also outlines the choices you have regarding the Personal Data you share with us, as well as the Company’s use of your Personal Data. This Policy is a legally binding agreement between you (hereinafter referred to as “user”, “you” or “your”) and the Company.
By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. If you do not agree to abide by any term of the Policy, you are not authorized to access or use the Website and Services.
We encourage you to read this Policy carefully and check it regularly to review any amendments we might make in accordance with the terms of this Privacy Policy.
Structure:
Types of Personal Data collected
Ways of Personal Data collection
Legal purposes for Personal Data use
Cookies and other similar technologies
Opt-out and marketing preferences
Third-party service providers
Disclosure of Personal Data
International Personal Data transfer
Your rights regarding Personal Data
Information security
Retention of Personal Data
Privacy of children
Changes and amendments to the Privacy Policy
Contact us
1. Types of Personal Data collected
You can access and use the Website and Services without telling us who you are or revealing any personal information. If, however, you wish to use some of the features on the Website, you may be asked to provide certain Personal Data.
In the course of providing you with some Services, specifically when you sign up for a newsletter or contact us, we may collect the following types of personal data about you (to the extent permitted by applicable laws):
personal details, such as your first and last name;
contact details, e.g., email address and phone number;
technical data relating to the Website use, including device type, the unique device ID, unique vendor or advertising ID, and browsers used to access our content;
operating system, browser type, browser settings, IP address, language settings, dates and times of connecting to the Website, location data, and other technical communications information necessary for the operation of the Website;
behavioral data, such as information about how you use the Website (e.g., information on how you interact with our Website, which pages you have viewed, and the time when you have viewed them), other data relating to your browsing activity, responses to direct marketing and opt-outs from direct marketing, and other interaction with our emails through the use of cookies and other similar technologies.
2. Ways of Personal Data collection
We collect your Personal Data when you visit our Website and or when you interact with us. We collect your Personal Data in various ways:
directly from you when you provide it to us, for example, when you contact us with inquiries, complete forms on our Website, enter the awards or competitions we run, sign up for our newsletters, or contact us via email and social media;
Personal Data we generate about you from your use and browse of our Website (certain behavioral or technical data which we collect by using cookies and other similar technologies);
Personal Data we collect with your permission when you interact with your social media accounts;
Personal Data we get from third parties, such as mailing list providers, analytics providers, marketing partners, data providers, and third parties that provide technical services to us so that we can operate our Website and provide our Services;
Personal Data we may collect from publicly available resources or that you or a third party may otherwise make publicly available (for example, through social media platforms).
3. Legal purposes for Personal Data use
We use your Personal Data to enable us to fulfill the Services and for you to use the Website in the following ways:
Performing Services. We use your Personal Data when it is necessary for performing our obligations in accordance with a contract that we may have with you, or it is in our or a third party’s legitimate interest to use your Personal Data in such a way to ensure that we provide the relevant Services requested by you and others in a secure, efficient and effective way, namely when we:
Run and operate the Website and Services, audit and monitor the use of the Website;
Measure interest in and improve our Services and user experience, such as when we administer a contest, promotion, survey, or other features available on the Website;
Communicate with you about the Services, including by sending you announcements, updates, security alerts, support, and administrative information;
Provide technical support and maintenance for Website use, resolve disputes, or troubleshoot problems.
Responding to your customer requests, questions, or other general inquiries. Our Website features a “Contact Us” page that enables you to submit general inquiries about our Website and our Services by email. When you make an inquiry, we collect and process your contact data (such as first and last name and your contact details – email or phone number, as well as any other personal data that is relevant to your inquiry. We use this information to handle your request and respond to your inquiry.
For displaying third-party advertisements. We partner with advertising partners and other third parties that collect information across various channels, including offline and online, for purposes of displaying advertisements on our Website or elsewhere online and delivering more relevant advertising to you. These advertisements are delivered by our advertising partners and may be targeted based on your use of the Website and Services or your online activity elsewhere.
For sending you marketing and promotional communications. We may send you marketing communications and notify you about special offers and products or services available from our partners or us that may be of interest to you. You can opt out of our marketing and promotional communications at any time, as described below.
For research and development purposes. We analyze your use of the Services to analyze and improve the Services and to develop new products and services, including by studying user demographics and use of the Services.
For legal compliance. We use your Personal Data to comply with applicable laws and regulations by responding to subpoenas or lawful requests from government authorities and law enforcement agencies.
For compliance, fraud prevention, and safety. We may use your Personal Data to (a) protect our, your, or other users’ rights, privacy, safety, or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern the Services; and (c) investigate, detect or prevent potentially prohibited or unlawful, fraudulent, harmful, unauthorized, unethical or illegal activity on our Website.
With your consent. In some cases, we may specifically ask for your consent to collect, use or share your Personal Data, such as when required by law.
To create anonymous, aggregated, or de-identified data. We may create anonymous, aggregated, or de-identified data from the Personal Data we collect. We make personal information into anonymous, aggregated, or de-identified data by removing information that makes the data personally identifiable to you. We may use this anonymous, aggregated, or de-identified data and share it with third parties for our lawful business purposes, including to analyze and improve the Services and promote our business.
4. Cookies and other similar technologies
When you access our Website or Services, our servers automatically record information that your browser sends. We use cookies and similar technologies to improve your experience and enhance Website security.
Cookies are small text files that are automatically placed on your device when you visit our Website. They are stored by your Internet browser and contain basic information about your Internet use. This data may include information such as your device’s IP address, browser type, operating system type and version, language preferences, or the page you were visiting before you came to the Website and Services, pages of the Website and Services that you visit, the time spent on those pages, the information you search for on the Website, access times and dates, and other statistics.
Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Website and Services. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.
The cookies we use fall into four categories:
Essential cookies: These cookies are necessary for the website to function properly and enable you to navigate the website and use its features.
Performance cookies: These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor.
Functionality cookies: These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features.
Targeting or Advertising cookies: These cookies track a visitor’s browsing habits and are used to deliver targeted advertisements that are relevant to their interests. They are often placed by third-party advertising networks.
We may let third parties use cookies on our Website. These third parties may collect information about how you use our Services over time and combine it with similar information from other service providers. This information may be used to analyze and track data, determine the popularity of certain features and content, and better understand your online activity and behavior.
Some companies may use information collected on our Website to measure and optimize the performance of advertisements to present personalized and more relevant advertisements, including on third-party websites and apps.
To give you control over your cookie preferences, we provide you with a Cookie Consent Tool, which allows you to review and adjust your cookie settings placed through our Website. You can access the Cookie Consent Tool by clicking the “Cookie Consent” link at our Website’s footer. In addition, you can manage cookies through the settings of your Internet browser. If you delete your cookies, your access to some functionality of our Services and features of the Website might be degraded or restricted.
5. Opt-out and marketing preferences
Subject to being a subscriber of our newsletter or interacting in another way, we will contact you via email on a regular basis to provide you with information relating to products or services that may be of interest to you. We are committed to keeping your email address confidential and will not disclose your email address to any third parties except as stated in this Privacy Policy. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us. Please note that, in the event that you unsubscribe from receiving communications relating to marketing or advertising, we may nevertheless continue to contact you for administrative purposes of carrying out your requests or instructions or as required or permitted by applicable law.
6. Links to third-party websites and services
This Privacy Policy applies solely to Personal Data processed by us through your use of our Website, receipt of our Services, and/or in connection with our business operations. It does not apply to the processing of your Personal Data by third-party service providers.
When you follow a link from our Website to another website or request a service from a third party, this Privacy Policy shall not apply to the processing of your Personal Data carried out by the relevant third-party provider. Your browsing and interactions on any other websites, or your dealings with any other third-party service provider, are subject to that website’s or third-party service provider’s own rules and policies. For example, if you follow one of the social media links on our Website or otherwise interact with our social media pages, we and the relevant social media platform may receive information relating to your interaction, such as certain behavioral and technical data. Please note that the relevant social media platform may use your Personal Data for additional purposes not covered by this Privacy Policy. This is your responsibility to check how the relevant social media platform uses and processes your Personal Data.
We do not monitor, control, or endorse the privacy practices of any third-party service providers. We encourage you to become familiar with the privacy practices of every website you visit or third-party service provider that you use in connection with your interaction with us. If you have any questions about their respective privacy notices and practices, please contact them directly.
7. Disclosure of Personal Data
We do not share your personal information with third parties without your consent, except in the following circumstances and as otherwise described in this Privacy Policy.
Third-party service providers. We may share your Personal Data with third-party service providers and individuals that deliver Services to you on our behalf or help us operate and manage the Website (such as customer support, website hosting and management, cloud-based software, analytics, email delivery, marketing, database management services, security and storage services, analytics services, etc.). These third-party service providers may use your Personal Data only as directed or authorized by us and in a manner consistent with this Privacy Policy. They are prohibited from using, processing, or disclosing your information beyond the scope of purposes agreed upon and defined herein.
Advertising partners. We may share your Personal Data with trusted third-party advertising partners for marketing, promotional, advertising, or other purposes, such as when we share Personal Data to facilitate personalized ad delivery based on your activity on the Website. We may also enable advertising partners to collect Personal Data directly via our Website through the use of cookies and other similar technologies. This Personal Data is used to provide you with content and other features through the Website and measure the effectiveness of online personalized advertising and other advertising-related activities. Advertising partners may also send you promotional materials or otherwise contact you regarding products and services that they offer. You may always withdraw your consent or object to the processing of your Personal Data for direct marketing purposes by contacting us or following the opt-out instructions in the email.
Professional advisers. We might share some of your Personal Data with professional services providers, such as lawyers, auditors, and accountants, who advise and assist us in relation to the lawful and effective management of our Company’s business operations and in relation to any disputes we may become involved in.
Law enforcement and other regulatory agencies and bodies. We can share your Personal Data with law enforcement and other government and regulatory agencies for compliance with applicable laws and regulations, fraud prevention, investigation of an alleged crime, establishing, exercising, enforcing or defending our legal rights, and for other safety purposes, as required by applicable law. If we suspect that illegal or potentially illegal activity has been revealed, we may, in certain circumstances, contact an appropriate law enforcement authority. For instance, this could be the case if we suspect that fraud or a cyber crime has been committed or if we receive threats or malicious communications towards us or any of our third-party partners.
Business transfers. If we sell, merge, transfer, or otherwise share all or a portion of our business or assets (including in the event of a reorganization, dissolution, liquidation, consolidation, or other restructuring), we may disclose your Personal Data to the prospective seller or buyer, or their authorized representatives, provided that we have first taken reasonable steps to ensure the security and confidentiality of your Personal Data.
8. International Transfer of Personal Data
We may make use of processing facilities controlled or operated by our third-party service providers located in jurisdictions other than the jurisdiction in which your Personal Data were originally collected. In particular, the content and features of the Website may be provided by means of servers located outside your jurisdiction (including, but not limited to, servers located in the United States).
Your Personal Data may be transferred to and processed using those servers or other processing facilities as part of the operation of the Website or in connection with any of the processing purposes set out in this Privacy Policy, subject to compliance with the provisions of applicable laws. These transfers are necessary in order to provide the Services to you in an efficient and effective manner.
By providing Personal Data to the Company under this Privacy Policy, you acknowledge that your Personal Data may be transferred to locations outside your jurisdiction. If you do not wish for your Personal Data to be transferred to other jurisdictions, please do not provide your Personal Data to nor use any part of the Service and/or Website.
9. Your rights regarding Personal Data
Subject to applicable law, you may have the following rights and choices described here with regard to the Personal Data we control about you:
Request access to information related to our use and processing of your Personal Data;
Request the correction of your Personal Data. If the Personal Data we hold about you is inaccurate or incomplete, you are entitled to have it rectified.
Request the erasure of your Personal Data. You can ask us to delete or remove your Personal Data in some circumstances, such as where we no longer need it or where you withdraw your consent. If we have shared your Personal Data with others, we will let them know about the erasure where possible.
Request the restriction of our use of your Personal Data. You can ask us to restrict the processing of your Personal Data in certain circumstances, such as where you contest the accuracy of that Personal Data or you object to us processing it for a particular purpose(-s).
Receive your Personal Data in a structured, commonly used, and machine-readable format and, if technically feasible, have it transmitted to a third party without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent.
Withdraw your consent where you have previously given your consent to processing your Personal Data. If we rely on your consent as our legal basis for processing your Personal Data, you have the right to withdraw that consent at any time. You can exercise this right by using our contact web form “Contact Us” on the Website, contacting us at info@playcharm.io. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your Personal Data on the basis of your consent before the time when you withdraw your consent.
Object to the processing of your Personal Data for certain purposes if:
processing is based on our legitimate interests other than consent, except if we can demonstrate compelling legal grounds for the processing; or
processing your Personal Data for the purposes of direct marketing.
Opt out of marketing communications. You can object to us using or processing your Personal Data for direct marketing purposes by:
clicking the opt-out link or following unsubscribe instructions at the bottom of our emails, or
contacting us at playcharm.io asking us to stop sending you marketing communications. You may continue to receive service-related and other non-marketing emails.
Opt out of targeted advertisements. Some of our advertising partners that collect information about users’ activities on or through our Website may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior for purposes of targeted advertising. You can choose to opt out of receiving targeted advertisements, but you will continue to see advertisements that might not be relevant to you. Even if you do choose to opt out of targeted advertisements, you may still receive some cookies and tailored advertisements from other companies that are not on the list.
Set cookies preferences. We may allow service providers and other third parties to place cookies and similar technologies on our Website to track your browsing activity over time and across the Website. You can remove or reject cookies by following the instructions in your browser settings. Many browsers accept cookies by default until you set your cookie preferences. Please note that if you disable cookies, the Website might not work properly.
Any requests to exercise your rights can be directed to the Company at the Contact details provided in this Privacy Policy. Please note that we may ask you to verify your identity before responding to such requests.
Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such a person. To respond to your request, you must include sufficient details to allow us to understand your inquiry and respond to it appropriately. We cannot respond to your request or provide you with Personal Data unless we first verify your identity or authority to submit such a request and confirm that the Personal Data relates to you.
10. Information security
We secure Personal Data we collect from you on third-party servers in a controlled, secure environment protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, organizational, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of Personal Data in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Therefore, while we strive to protect your Personal Data, you agree and acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed; and (iii) any such information and data may be viewed or intervened in transit by a third party, despite our best efforts.
11. Retention of Personal Data
We will retain the Personal Data collected from you for the period necessary to comply with our legal obligations, resolve disputes, and provide Services for you unless a more extended retention period is required or permitted by applicable law. We may use any aggregated data derived from or incorporating your Personal Data after you update or delete it in a non-identifiable form. Once the retention period expires, Personal Data is deleted.
Please note if you decide to opt out of receiving marketing communications from us, we will need to retain certain Personal Data on a suppression list for some time, not to send you further marketing emails in the future. However, we will not use this Personal Data to send you further marketing emails.
In any other circumstances, we will retain your Personal Data for no longer than necessary, taking into account the following:
the purposes and use of your Personal Data now and in the future (whether it is necessary to contact you in the future);
any legal obligation we have to continue to process your Personal Data (e.g., any record-keeping obligations imposed by applicable law);
any legal basis to continue to process your Personal Data (for instance, on the basis of your consent);
applicable industry practices on the duration of Personal Data retention.
12. Privacy of children
The Services are not directed to, and we do not knowingly collect personal information from, anyone under the age of 18. If you are under 18, please do not submit any Personal Data through the Website. If a parent or guardian becomes aware that their child has provided us with information without their consent, they should contact us. We will delete such information from our files as soon as technically possible.
13. Changes and amendments to the Privacy Policy
The Company reserves the right to modify this Privacy Policy or any of its terms relating to the Website and Services at any time at its discretion. When we make any material changes to the Privacy Policy, we will revise the updated date at the bottom of this page.
We may also provide notice to you in other ways at our discretion, such as through the e-mail you have provided. Any updated version of this Policy will be effective immediately upon posting the revised version on the Website unless otherwise specified. Your continued use of the Website and Services after the revised Policy’s effective date shall constitute your consent to those changes.
14. Contact us
If you have any questions or comments regarding this Privacy Policy or our privacy practices, you may contact us by email at narmadariverstone@gmail.com .io or write to us via postal mail at the following address:
Mailing address: narmadariverstone@gmail.com